Q: How long does shipping take?
A: Our shipping is done twice a week, orders from Monday to Wednesday are shipped during Thursdays while orders from Thursday to Sunday are shipped during Mondays.
Upon shipping, it usually takes 1-2 days for Metro Manila, and 2-3 working days for provincial.
Our official logistics partner is Quicktime Courier.
Q: How much does shipping cost?
A: Shipping rates start from PHP 100.00 to PHP 260.00 depending on the quantity of orders and your location.
Q: My tracking info doesn’t work, what’s wrong?
A: Quicktime Courier usually takes 1-2 days to update their tracking.
Q: Do you ship internationally?
A: No, We are still searching for a cheap yet efficient logistics partner to cater orders outside the Philippines. Kindly stay tuned.
Thy Origins has a "No Return Policy" once order has already been processed and complete. In case of damaged products, kindly coordinate with our customer representatives in order for Us to review and take action accordingly.
Please email your concerns at firstname.lastname@example.org .
Thy Origins sorting facility
5510 D.M. Rivera St., Brgy. Poblacion,
Makati CIty 1210